We’re here to help with any questions, feedback, or information you need about transport projects in Cardiff. Whether you want to learn more about ongoing schemes, share your views, or request support, our team is ready to assist. Please find some FAQs below.
Frequently Asked Questions
You can view all ongoing and planned schemes on the Cardiff Council Transport Projects page. Each project includes information about its purpose, design, and progress. This is the best place to stay updated.
Please use the Report a Problem tool on the Cardiff Council website rather than emailing us. This ensures your request goes directly to the right team and is logged for action.
Feedback is welcomed during official consultation and engagement periods. Engagement and consultation links will be available on project pages while they are live. You can also visit the Council’s Consultations page to see active consultations and submit your comments online.
Our work to make transport inclusive is explained on the Accessibility and Transport section. This includes step-free routes, tactile paving, and other measures to support all users.
If you’ve checked the links above and still need help, you can email us at TransportProgrammeTeam@cardiff.gov.uk. Please note this inbox is for specific enquiries about transport projects—not for general complaints or service requests. Using the online tools first helps us respond more effectively.